Shipping Policy
Shipping Policy
This Shipping Policy explains how and when your orders are processed and delivered. It applies to all orders placed on our website.
1. Order Processing
Orders are processed within 1–3 business days (Monday to Friday, excluding public holidays). Orders placed on weekends or public holidays are processed on the next business day. You will receive a confirmation once your order ships.
2. Shipping Options & Delivery Times
| Shipping Option | Estimated Delivery | Cost |
|---|---|---|
| Standard | 5–10 business days | Calculated at checkout |
| Express | 2–4 business days | Calculated at checkout |
Delivery times are estimates only and may be affected by customs, weather, or carrier delays.
3. Domestic & International Delivery
We ship to most countries worldwide. Domestic orders are delivered within the estimated times above. International orders typically take 7–21 business days depending on the destination and customs clearance. Any import duties, taxes, or customs fees are the responsibility of the customer.
4. Tracking
A tracking number is provided once your order ships so you can follow its progress with the carrier.
5. Address Accuracy
Please make sure your shipping address is correct at checkout. We are not responsible for lost or delayed shipments caused by incorrect address details.
6. Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact us through our website contact form as soon as possible so we can assist you with the carrier and arrange a resolution.
7. Contact
For any shipping questions, please reach out to us through the contact form on our website.
– A tracking number will be emailed to you once your order ships.
– You can track your package through the carrier’s website using the provided tracking number.